At Bodied By Bella, we are committed to providing high-quality products and exceptional service. Please read our policy below carefully before making a purchase.
All Sales Are Final
Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not offer refunds under any circumstances.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Exchanges & Store Credit
If you receive an incorrect item, we are happy to offer:
• An exchange for the same item (if available), or
• A store credit of equal value
within 14 days of receiving your order.
To be eligible:
• Items must be unworn, unused, and in original packaging
• You must contact us within 14 days of delivery
• Return of incorrect item must be processed
• Return of incorrect item must be processed
To Request an Exchange or Credit:
Please email us at custservice@bodiedbybella.com with:
• Your order number
• A brief description of the issue
• A photo of the item (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.
Our support team will respond within 1-2 business days with next steps.
Sale Items
All sale, discounted, or promotional items are final sale and not eligible for refund, return, or exchange.
This includes items purchased using discount codes during promotional campaigns.
Damaged or incorrect items from sale orders still qualify for store credit or exchange
Gifts
If you received a product as a gift and need to request a replacement, we will provide:
• A store credit equal to the original purchase amount (if proof of purchase or purchaser’s name is provided)
• Or an exchange for the same item, if available
All gift returns must meet the standard policy (unworn, unused, original packaging).
Gift cards are non-refundable and cannot be exchanged for cash.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
📧 custservice@bodiedbybella.com
Last updated: July 2025
